Building the Business Case
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Example Business Case Studies

In business case analysis, it can be helpful see someone else's work on the same subject: to see which costs and benefits they included, how they assigned financial value, how they interpreted results, and so on. This page lists links to example cases and articles that may help you in case building in the following areas:

•  Education
•  Environmental Issues
•  Government / Military
•  Health Care / Medicine / Pharmaceuticals
•  Human Resources / Human Capital / Training
•  Manufacturing
•  Recreation / Leisure / Entertainment
•  Technology (IT)  & Communications
•  `Transportation

Example cases and articles in each section are listed in alphabetical order by subject (in bold). Solution Matrix Ltd. does not  necessarily endorse the methods or conclusions in all cases linked here, and they vary greatly in purpose, scope, and quality. A few were constructed for marketing or sales purposes. Note that some listings appear in more than one category. Only cases with free access are listed (although some sites may require free registration).

See also the Business Case Templates 2013 package, an integrated system based on MS Word and MS Excel templates, designed to lead you through the case building process easiy and quickly. The Templates 2013 package includes a complete, professional quality case report and financial model.

Education

 Education: Case Subject Author or Source
 The Job Market: Is a College Degree Worth Less?Kristi Oloffson, Time Magazine
Return on Investment for Correctional Education in FloridaFlorida TaxWatch (FTW) and the Center For Needs Assessment & Planning
Maximizing the Return on Investment in Distance EducationEvan T. Robinson, Shenandoah University School of Pharmacy
Shared Services Center, Southern Illinois UniversityArthur Andersen
Return on investment on Training: e-learning, CBT [Computer based training] and WBT [web based training]:Ron Kurtus, Kurtus Technologies

Enviornmental Issues

 Environmental: Case Subject Author or Source
 The Business Case for Environmental and Sustainability Employee Education National Environmental Education Foundation, www.GreenBiz.com
Pursuing Perfection: Case Studies Examining Lean Manufacturing Strategies, Pollution Prevention, and Environmental Regulatory Management ImplicationsUS Environmental Protection Agency (EPA)
The Business Case for Environmental Sustainability, Integrated Pest Management American Society for Healthcare Environmental Services
Environmental Regulations, assessing risks, cost and benefitsLinda-Jo Schierow, The Committee for the National Institute for the Environment
Societal, Environmental Benefits in the Smart Meter and Smart Grid Business Case Kevin Cornish, Enspiria Solutions, Inc. and Erik Shepard, Waterbridge Consulting
The Business Case for Environmental SustainabilityBrett Wills, HPS Solutions, Inc.

Government / Military

 Government Case Subject Author or Source
Business Re engineering - Government ViabilityLt. Col. Gray K. Coyner, United States Air Force Reserve
Environmental regulations, assessing risks, cost and benefitsLinda-Jo Schierow, The Committee for the National Institute for the Environment
Business Case and Arrangements Key for Future Combat System’s SuccessUS Government Accountability Office (GAO)
Case Study: US Army Utility Helicopter Fleet Modernization Analysis Entrepreneur, Engineering Economist
Achieving Effective Acquisition of Information Technology in the Department of Defense, and its appendix, Brief Overview of the Defense Acquisition System for Information TechnologyUS National Research Council (NRC), Computer Science and Telecommunications Board (CSTB)
Department of the Navy (DoN) Guide for Developing Performance Based Logistics (PBL) Business Case AnalysesUS Navy, Defense Acquisition University (DAU)

Health Care / Medicine / Pharmaceuticals

 Health: Case Subject Author or Source
How to Present the Business Case for Healthcare Quality to EmployersSean Nicholson, Mark V. Pauly, Daniel Polsky, Catherine M. Baase, Gary M. Billotti, Ronald J. Ozminkowski, Marc L. Berger, and Claire E. Sharda
Recreation programs for the disabled, cost benefit analysisRon Watters, Idaho State University Outdoor Program
Making the Business Case for Smoking Cessation (Executive Summary) and its Smoking Cessation ROI Calculation Methodology
Kaiser Permanente Northwest and America’s Health Insurance Plans (AHIP)
Cost Benefit Analysis of Providing Non-Emergency Medical TransportationTransit Cooperative Research Program of the National Academies (USA)
Demonstrating a Return on Investment for Integrated Substance Abuse Treatment and Medical Care Management.Johns Hopins Healthcare: Center for Health Care Strategies, Inc.

Human Resources / Human Capital / Training

 Human Resources Case Subject Author or Source
Return on Investment for Correctional Education in FloridaFlorida TaxWatch (FTW) and the Center For Needs Assessment & Planning
Maximizing the Return on Investment in Distance EducationEvan T. Robinson, Shenandoah University School of Pharmacy
Compassionate Downsizing: Making the Business Case for Education and Training Services (Free registration required for document download).Conference Board of Canada
The business case for [employee]  Financial EducationE. Thomas Garman
Employee assistance programs, cost benefit analysisBenefits Interface
Making the business case for a health and well being program to management (Presentation to download) Government of Western Australia, Department of Sport and Recreation 
How to Present the Business Case for Healthcare Quality to Employers ShardaSean Nicholson, Mark V. Pauly, Daniel Polsky, Catherine M. Baase, Gary M. Billotti, Ronald J. Ozminkowski, Marc L. Berger, and Claire E. Sharda
Shared Services Center, Southern Illinois UniversityArthur Andersen
Return on investment on Training: e-learning, CBT [Computer based training] and WBT [web based training]:Ron Kurtus, Kurtus Technologies

Manufacturing

 Manufacturing: Case Subject Author or Source
Making a business case for BI [Business Intelligence] in manufacturing (Podcast viewed online. Free registration req'd for access).www.SearchManufacturingERP.com
Business Case: JIT [Just in Time] Lorry Monitoring on Large Production Siteswww.cedar-ridge.biz
Just in Time (JIT) Manufacturing and Inventory Control System  
Pursuing Perfection: Case Studies Examining Lean Manufacturing Strategies, Pollution Prevention, and Environmental Regulatory Management ImplicationsUS Environmental Protection Agency (EPA)
The business case for outsourcing (free registration req'd for access).The Manufacturer,   www.themanufacturer.com
Measuring Quality's Return on Investment (Including ISO 9000)Stefan Heinloth, DQS, Inc.

Recreation / Liesure / Entertainment Industries

 Recreation: Case Subject Author or Source
Recreation programs for the disabled, cost benefit analysisRon Watters, Idaho State University Outdoor Program
Recreation Program business case template (downloadable PDF)Government of Western Australia, Department of Sport and Recreation
Recreation programs - outdoor, cost benefit analysisRon Watters, Idaho State University Outdoor Program

Technology (IT) and Communications - Related Business Cases

 IT: Case Subject Author or Source
Achieving Effective Acquisition of Information Technology in the Department of Defense, and its appendix, Brief Overview of the Defense Acquisition System for Information TechnologyUS National Research Council (NRC), Computer Science and Telecommunications Board (CSTB)
Business Case DrivenCRM Implementations: A Recipe for Success (Free membership in Zdnet TechRepublic req'd for access.)Namgyal T. Basi, Infosys Technologies
TechRepublic Pro's Business Case Template: New Data Base Administrator (Free membership in Zdnet TechRepublic required for access.) ZdNet TechRepublic Pro
Building the Information Technology Business Case (Free membership in Zdnet TechRepublic req'd for access.)Brian Dennis Egan, www.globalknowledge.com
Information technology - data warehouse systems, return on investment considerationsRick Whiting, Information Week
Information technology, Keys to successful business case Solution Matrix Limited
Information technology, "rethinking" return on investment considerationsInformation Week
Information technology - Open systems, business case considerationsThe Open Group
IT support costs trimmed via workforce realignment, remote access tool SearchCIO.com
Mobile number portability, feasibility and cost benefit studyHong Kong Office of the Communications Authority
 TechRepublic Pro 's Business Case Template: New (Free membership in Zdnet TechRepublic required for access).Zdnet TechRepublic Pro
Outsourcing and contracting out of IT products and servicesAustralian Computer Society
Make a Strong Business Case for Good User Interface and Usability Design (Free membership in Zdnet TechRepublic required for access)Addison Wesley Professional 
Build a Solid Business Case for Your   (Free membership in Zdnet TechRepublic required for access). Cisco Systems Press
Making the Business Case for Municipal WiFi Networks through Improved Transportation ProgramsNetistix Technologies Corporation
Building the business case for Wireless Broadband in Public Transportation  (presentation). Monica Paolini, Senza Fili Consulting

Transportation Related Cases

 Transportation Case Subject Author or Source
Business Case for the Next Generation Air Transport SystemJoint Planning aand Development Office,Next Generation Air
Transportation System (NextGen)
The Austin - San Antonio Texas "Commuter Rail Study" Carter & Burgess, Inc.
Building the eTicketing Business Case (Public Transportation)Accenture
Transportation Cost and Benefit Analysis: Techniques, Estimates and ImplicationsVictoria Transport Policy Institute, Victoria, BC Canada
Making the Business Case for Municipal WiFi Networks through Improved Transportation Programs Netistix Technologies Corporation
Building the business case for Wireless Broadband in Public Transportation  (presentation). Monica Paolini, Senza Fili Consulting

By Marty Schmidt. Copyright © 2004-

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